AI agent
Answers WhatsApp messages in seconds with one goal: turning the chat into an order. Refunds and upset customers come to you.
Add your delivery times, size guide and return policy below, run “Learn my store”, then switch it on when you are happy.
What it knows
Run this once to warm it up · refreshes nightly
Knowledge base
Anything you add here is used before anything learned from your website.
Nothing yet. Add delivery times, a size guide or your return policy — anything the agent must get exactly right.
No documents yet. Upload a spec sheet, price list or FAQ and the agent will quote it exactly.
Chats waiting for you
Nothing waiting — the agent is handling every chat.
How it should talk
Every role and tone works for selling and for support questions.
Followed above everything else. Learned when you press "Learn my store".
Picked from your store's own discount codes. The agent knows how much it is worth, so it can tell shoppers the exact saving and the price after the code. Choose "No discount" to switch discounts off.
When to call you in
Refunds, cancellations, complaints and anyone asking for a person come to you. The chat is flagged above and the agent stops answering it until you hand it back.
Recent AI replies
Nothing yet. Replies appear here as customers message your WhatsApp number.