Need help installing Cart Revive, configuring the recovery delay, or interpreting your dashboard? We respond within 1 business day.
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Security note
Cart Revive never asks for your Shopify password, card details or any other login credentials. See our security & trust page.
Prefer email?
How are abandoned checkouts detected?
We subscribe to Shopify's checkouts/create and checkouts/update webhooks. After your configured delay (default 5 minutes, counted from the moment a contact email is captured) we create a Shopify draft order and trigger Shopify's own draftOrderInvoiceSend, so the email comes from your store on your domain.
How is recovered revenue attributed?
An order counts as recovered when it is completed from a draft order we created through the Cart Revive recovery engine.
How do I uninstall?
Remove the app from Shopify Admin → Apps. We revoke the access token immediately and delete all shop data within 48h via Shopify's shop/redact webhook.